Introduction

This Privacy Policy explains how Docully SaaS Technologies Co. LLC ('WebStudio.ae', 'we', 'us') collects, uses, discloses and protects personal data of visitors and clients, in line with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

Information We Collect

Contact details you submit via forms (name, email, phone/WhatsApp number, company name, project details); technical data collected automatically (IP address, browser type, device type, pages visited) via analytics and cookies; and any information you provide during a consultation or project.

How We Use Your Information

To respond to enquiries and provide quotes; to deliver contracted services (website development, hosting, domain, content, maintenance); to send project-related communications; and, with consent, to send occasional marketing updates you can opt out of at any time.

Legal Basis for Processing

We process personal data based on your consent, the necessity to perform a contract with you, and our legitimate business interests, consistent with UAE PDPL requirements.

Sharing Your Information

We do not sell personal data. We may share data with trusted service providers (hosting providers, payment gateways, email/CRM tools) strictly to deliver our services, and where required by UAE law or a valid legal request.

Data Storage & Security

We apply reasonable technical and organizational measures to protect your data, including encrypted connections (SSL/TLS), access controls, and regular backups.

Cookies

See our Cookie Policy at /cookie-policy for details on the cookies we use and how to control them.

Your Rights

Subject to UAE PDPL, you may have the right to access, correct, or request deletion of your personal data. Contact aesupport@webstudio.ae to exercise these rights.

Data Retention

We retain personal data only as long as necessary for the purposes described above or as required by UAE law.

Changes to This Policy

We may update this policy periodically. The most recent revision date appears at the top of this page once confirmed.

Contact Us

For privacy questions, contact us at aesupport@webstudio.ae, or write to us in Dubai, United Arab Emirates.